Straight answers on data handling, timelines, standards alignment, and how engagements work.
Does TMT store or process PHI (Patient Health Information)?
No. TMT works with your process and documentation knowledge — how a procedure is performed, reviewed, and approved — not with patient records. No PHI (Patient Health Information) is required or stored as part of building your documentation.
Do we need to create accounts or logins for our staff?
No. TMT is built to work without a user-account system. Your team works directly with the TMT team by phone to scope, review, and finalize documents — nothing to provision, manage, or deprovision.
How long does implementation take?
It depends on scope. A single department's core Procedures and Work Instructions can move quickly, while a full health-system Manual takes longer given the number of stakeholders involved. We'll give you a realistic timeline on the first call.
How does TMT align with ISO 7101:2023?
TMT's document structures are built with ISO 7101:2023 healthcare quality management principles in mind, giving your documentation a consistent frame of reference for both internal review and external survey readiness.
Can documents be customized for our specific accreditation body?
Yes. While the underlying structure stays consistent, formatting and emphasis can be adjusted to match the expectations of your specific accrediting or regulatory body. This is discussed during scoping.
What kind of support is included?
All tiers include direct support from the TMT team. Professional and Enterprise plans include priority turnaround and, for Enterprise, dedicated onboarding support across facilities.
How is pricing determined?
Pricing is scoped to how many departments and document types you're standardizing. There's no self-serve checkout — every engagement starts with a short call so we can recommend the right tier.
Still have questions?
The fastest way to get a straight answer is to call us directly.
